par admin | Fév 17, 2021 | EN
Sales reps have the power to help buyers achieve their goals, and buyers need the advice of sales reps throughout the buying process. A buyer doesn’t sit at his desk one day and spontaneously realise that his business needs a solution that is immediately...
par admin | Jan 22, 2021 | EN
The difference between Customer Support and Customer Success is crucial. Customer Support aims to help a company that has acquired a production tool, software or service to overcome operating or usage problems. It is reactive and measurable (number of cases, average...
par admin | Jan 22, 2021 | EN
Price’s statistical law states that 50% of any given result is generated by the square root of the number of those who contribute to it. There are many examples of this universal law. Five composers generate 50% of classical music sales and only a small...
par admin | Déc 13, 2020 | EN
Studies by Forrester Research and CMO Council show that 57% of the purchasing process is carried out by researching available resources online, even before talking to suppliers. These same buyers consider that 89% of the first interactions they may have with vendors...
par admin | Nov 20, 2020 | EN
The evolution of relations between buyers and sellers towards more digital interactions is here to stay. And the statistics prove it. A recent study by McKinsey on the modus operandi of decision-makers, whatever the industry, shows a significant change in behaviour:...
par admin | Nov 13, 2020 | EN
Whether the reason is a new containment or the transition to a new standard, working at a distance takes sales people away from their customers but also from their own teams. The geographical spread of the sales force in the broadest sense does not offer a very...
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